Privacy Policy
Last updated: September 2025
SmartEdJO (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile applications, and educational services (collectively, the “Services”).
By using SmartEdJO, you agree to the practices described in this Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, and billing details when you create an account or purchase a subscription.
Student information (such as grade level, school, and program of study).
Parent/guardian details for students under 18.
b. Usage Information
Log data such as IP address, device type, browser, and activity on our website.
Interactions with lessons, quizzes, AI tools, and study materials.
c. Payment Information
Processed securely through trusted third-party providers (we do not store full credit card details).
d. Educational Content
Homework submissions, quiz results, and messages exchanged through the platform.
2. How We Use Your Information
We use your information to:
Provide and improve our educational Services.
Personalize learning experiences.
Communicate with you about updates, promotions, and support.
Process payments and manage subscriptions.
Ensure compliance with academic integrity policies.
Protect against fraud, abuse, or unauthorized use.
3. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following cases:
With teachers, tutors, or schools authorized to support the student’s learning.
With payment processors and service providers needed to operate our platform.
When required by law, regulation, or court order.
In the event of a business transfer (e.g., merger, acquisition).
4. Cookies & Tracking
SmartEdJO uses cookies and similar technologies to enhance user experience, track site performance, and analyze usage.
You can control cookie settings through your browser, but disabling them may limit functionality.
5. Children’s Privacy
Our Services are designed for students but require parental or school consent for users under 18.
We do not knowingly collect personal data from children under 13 without parental approval.
6. Data Security
We implement industry-standard encryption and security practices to protect your data.
While we take all reasonable measures, no online service can guarantee 100% security.
7. Data Retention
We retain personal data only as long as necessary to provide our Services and meet legal obligations.
You may request deletion of your account and associated data at any time.
8. Your Rights
Depending on your location, you may have rights to:
Access, correct, or update your personal information.
Request deletion of your data.
Opt out of promotional communications.
Restrict certain processing of your data.
Requests can be made by contacting us at privacy@smartedjo.com.
9. International Users
If you access SmartEdJO from outside Jordan, your information may be transferred and stored in Jordan or other countries. By using our Services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
